AST Trust Company请Administrator, Shareholder Correspondence

168OnlineCareer · 发表于 2018-1-24 11:36

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168 Consulting

公司：AST Trust Company

职位：Administrator
工作内容：

· Administrators within our Investor Correspondence department deal directly with shareholders via letters, email and phone.
· This is a highly administrative role that requires a keen interest in customer service, financial services and superb business writing skills.
· Respond to shareholder inquiries by letter, email and phone.
· Research previous records and documents in our database in order to respond to inquiries concerning shareholder payments.
· Initialize the payment process and the production of cheques.
· Update the status of each inquiry in the database as the file progresses.
· Identify and inform the Supervisor of trends in dealing with customers.
· Other duties as required.
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